Support

Something not working, or an idea for Coinfold? Write to narek.sumbatyan.owt@gmail.com. We usually reply within 2 days.

Common questions

Does Coinfold connect to my bank or move my money?

No. Coinfold never touches your money. You put each amount aside yourself, in a real envelope, a jar or your savings account, and tap "I saved it". The app only keeps the numbers.

How many envelopes can I open a day?

One per day in the 100 Envelope Challenge, one per week in the 52 Week Challenge, and one per period you chose for your own goal. A new day starts at midnight on your iPhone's clock.

I opened an envelope by mistake.

Tap "Seal it back". The envelope closes again with the same amount inside, and you can open any envelope you like.

I can't save today. Will I lose my streak?

Use "Skip today". It spends a streak freeze and keeps your streak going. The free plan has 2 freezes per challenge, Coinfold Pro has 5.

Can I use my own currency?

Yes. Pick it when you start a challenge. Amounts adapt to the currency, so 100 envelopes in drams or rupees make as much sense as in dollars.

I got a new iPhone. Where are my challenges?

Your challenges live only on your iPhone. They move to a new iPhone with an iCloud or computer backup restore. Coinfold Pro comes back with Settings → Restore purchases.

How do I cancel Coinfold Pro?

On your iPhone open Settings → your name → Subscriptions → Coinfold, or in the app: Settings → Manage subscription. Cancel at least 24 hours before the end of the current period to avoid the next charge.

I paid but Pro isn't on.

Open the app's Settings and tap Restore purchases, with the same Apple ID you paid with. If it still isn't on, write to us.